Our Shipping Policy
Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.
We are based in Australia utilizing worldwide suppliers, manufacturers, and distributors in order to give you the best price. In most cases we are able to ship directly to you from our various sources
The time frame for order delivery is divided into two parts:
- Processing time:
- Receiving, verifying, and processing customer order
- Verification of payment
- Preparing order for shipping
- Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination.International delivery usually takes about 15–30 business days. US orders are shipped by e-packet, which is a US Postal Service product. After processing and leaving the warehouse, items usually take between 12-20 days to arrive at their destination. This involves a few phases:
- All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed.
- Ship order to destination
- Confirm order has been shipped to customer with tracking number